Page 26 - Seniorstoday September 21
P. 26

colleagues, few would accept that that any         half-truth since they could not withstand
         of them could have any negative attributes         the onslaught of the warrior sage, Drona
         or chinks in their armours or do any wrong.        who was fighting for the Kauravas.
         In my lexicon, this can be termed as an             Coming back to the corporate world,
         ‘aura’ bias. Given that I am attitudinally         recruitment efforts will be surfeit with
         circumspect and discreet, I never bothered         examples of unconscious bias at play.
         to talk about those chinks. Let the so-called      Depending on the predilection of the
         heroes stay heroes for the hero worshippers!       interviewer/hirer, one may have a
          The same thing will happen with people            preference for a person from Mumbai rather
         known to be failures most times. We will           than say Delhi or Bengaluru. One may
         always assume that such people can never           only hire from IITs or IIMs on the bias or
         succeed and we will maintain our distance          notion that no other college can produce a
         and not wish to be a part of their team. A         better candidate. One may not wish to hire
         ‘negative’ bias at work there.                     a person from Bihar as compared to say
          Many of the readers would be familiar with        Tamil Nadu on some specious assumptions
         the term ‘Ashwatthama mar gaya’ in the             about their relative ability to work hard
         context of the Mahabharata. Dronacharya            or honesty. One may hire based on caste
         lays down the arms in the midst of the             or community rather than absolute core
         battle on being told by Yudhishthira that          competency. I know of a person whose team
         Ashwatthama has died. Dronacharya                  consists mostly of people from his home
         believed him since he presumed that the            state. One may hire only males thinking that
         eldest Pandava prince, known to speak              females cannot bring similar value to the
         the truth, will never lie. Yudhishthira was        table for some jobs. Similarly, one may hire
         actually referring to a mighty elephant            only females for some roles, say HR as an
         with a similar name as Dronacharya’s son.          example, thinking that women will be more
         Dronacharya thought that his own son has           empathetic and understanding. Persons
         died and laid down his arms in remorse and         who have come up from the ranks or have
         was killed soon after. Dronacharya was a           only the minimum of qualifications, very
         victim of his ‘aura’ bias about Yudhishthira.      often have proved the biases stacked against
         It was also a ‘confirmation’ bias reinforcing      them wrong by being exceptionally better
         one’s own belief about somebody else. It was       than others.  One may hire someone just
         an expedient ploy by the Pandavas to say a         because he or she is very handsome/pretty
                                                            regardless of the skill sets.
                                                             Given the deeply entrenched biases that we
                                                            all have, the only way it can be mitigated,
                                                            let alone eradicated, is by recognizing that
                                                            there exists a serious problem within us and
                                                            that we are willing to transform and make
                                                            concerted efforts to obviate its influence on
                                                            our behaviour, decisions and interactions
                                                            with people.
                                                             After all, bias is nothing but nonsense. Say
                                                            bye to bias.


    26
   21   22   23   24   25   26   27   28   29   30   31